Please Note: If you are making a Complaint or Dispute then please visit our Customer Care page.
To protect your personal data and enable us to respond fully to your query, we require some personal information to deal with your request. Please ensure you include the following information before submitting the electronic contact form:
Full Name
National Insurance Number
Date of Birth
Home Address
Due to the current Covid-19 situation we are experiencing increased call volumes. You may experience longer wait times than we would like.
For non-urgent queries please visit our websites and member self-service portal, My Pension Online or use the electronic contact form.
Thank you for your patience and understanding.
Phone: 0300 323 0260 (Mon-Thu 9am-5pm Fri 9am-4pm)
Or you can write to us by using the appropriate address for your scheme:
LPP - Your Pension Service
PO Box 1381
Preston
PR2 0WP
LPP - Your Pension Service
PO Box 1382
Preston
PR2 0WQ
LPP - Your Pension Service
PO Box 1384
Preston
PR2 0WS
LPP - Your Pension Service
PO Box 1383
Preston
PR2 0WR