• Home
• Contact YPS

Please Note: If you are making a Complaint or Dispute then please visit our Customer Care page.

To protect your personal data and enable us to respond fully to your query, we require some personal information to deal with your request. Please ensure you include the following information before submitting the electronic contact form:
 
Full Name
National Insurance Number
Date of Birth
Home Address

Due to the current Covid-19 situation we are experiencing increased call volumes. You may experience longer wait times than we would like.

For non-urgent queries please visit our websites and member self-service portal, My Pension Online or use the electronic contact form.

Thank you for your patience and understanding.

Phone: 0300 323 0260 (Mon-Thu 9am-5pm Fri 9am-4pm) 

Or you can write to us by using the appropriate address for your scheme:

Lancashire LGPS, Lancashire Fire & Lancashire Police members please use:  

LPP - Your Pension Service                                                                                                                                  
PO Box 1381                                                                                                                                                         
Preston                                                                                                                                                                
PR2 0WP  

Cumbria LGPS, Cumbria Fire & Mersey Fire members please use:

LPP - Your Pension Service                                                                                                                                  
PO Box 1382                                                                                                                                                        
Preston                                                                                                                                                                
PR2 0WQ                                                                                                                                            

Hertfordshire LGPS & Hertfordshire Fire please use:  

LPP - Your Pension Service                                                                                                                                  
PO Box 1384                                                                                                                                                        
Preston                                                                                                                                                                
PR2 0WS

LPFA, Newham, Ealing, Havering, Brent & Bexley LGPS or Kent, London & Bedfordshire Fire please use:

LPP - Your Pension Service                                                                                                                                  
PO Box 1383                                                                                                                                                        
Preston                                                                                                                                                                
PR2 0WR